Shipping policy

Order Processing

All orders are processed and prepared for dispatch within 3-5 working days of being placed. Orders are not processed on weekends or public holidays.

 

Shipping & Delivery

Orders are shipped using standard delivery services. Once dispatched, UK delivery typically takes 2-3 working days, depending on the courier.

 

Tracking

Tracking details will be provided once your order has been dispatched, where available.

 

Delays

While we aim to meet the above timeframes, occasional delays may occur during busy periods or due to courier impacts. We appreciate your patience in these instances.

 

Contact Us

If you have any questions regarding our order, please contact us at: 

ecommerce@merseyrail.org